Frequently Asked Questions
How do customers leave a review?
Only via invite links you send from your client dashboard. This reduces spam and guarantees authenticity.
Can I redirect 5-star users to Trustpilot/Google?
Yes. Your invite flow can route 5★ to external platforms and 1–4★ to your internal feedback form.
Do I control which reviews go public?
Yes. You can approve, reject, or reply to reviews before publishing them.
Can I import contacts?
Yes. Upload your contacts and send batch invites right from the dashboard.